XOIT – Self-management is not coming easily

After several weeks of exercising XOIT we found out how difficult is for people to get rid of old habits. Although we communicate more than once that every associate that filling a role have complete authorization to make decision to perform his role the best that he can, we are still getting messages like the following:


I’m sure that it will take a while for people to get comfortable with the fact that they can make decision, that they are accountable for those decisions and that they need to inform all affected roles.In the meantime it’s our job to make sure they aware of it and to support them when it’s needed.

Posted in IT

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